After evaluating current situation, condition of equipment in use, its functions, software and hardware and calculating such factors as client’s activity prospects, his potential growth and related risks, we have created a solution incorporating all security systems.
1. Software and hardware
We have recommended purchasing receiver RL10 which is designed to receive alarm messages sent via GPRS and Ethernet.
For messages sent via telephone line we have recommended purchasing the RD10 receiver with receiver module RT2.
We have also advised to upgrade local radio networks by integrating TRIKDIS repeaters RP-IP12 which transmit messages via IP communication channels to central monitoring panel’s IP receiver.
- Alarm monitoring software
Instead of several different monitoring panels we offered a solution to install one general monitoring panel with TRIKDIS software “Monas MS”.
The expanding security company took over 3 different alarm monitoring software’s databases - SIMS, SAAM, and Alarm SYS. The data from databases was converted to Monas MS database. In pursuance to increase client’s activity efficiency, client’s CRM (Microsoft Dynamics NAV) was merged with our “Monas MS” database. For this reason, a system which allows creating detailed reports, including information about protected object’s alarm messages history, and data related with client’s contract, was developed.
- Website integration
We have made a data exchange between Monas MS and company’s website. Now security company’s clients are able to login to a website and see full information related to their protected object.
- Integration to the crew management system
Messages are sent to the security personnel directly from alarm monitoring system. Reports from the personnel are kept in Monas MS database (driving routes, time of departure and arrival to the incident location).
Further optimization of operating costs
After standardizing the equipment we created a possibility to connect other geographical locations into one already developed system thus reducing the cost of further development. A single controlling system allowed us to reduce the number of employees and increase efficiency of remaining ones.