Situation
Proposal
1) TRIKDIS cellular and IP communicators with direct connection to DSC PowerSeries and Caddx NX series panels. And communicators with a dial capture interface for any other panels.
2) Hardware IP receiver RL14 to receive events from the communicators. It monitors connection with communicators with heartbeat messages, and automatically sends information to the monitoring software about lost connection.
3) Set up a backup receiver in a Windows OS computer with a free IPcom software IP receiver.
4) To use the services of two different internet providers in order to increase the reliability of message transmission.
Results
The customer now has a competitive advantage against competitors that still rely on wired telephone lines.
