All 22 regions have a local fire department which used to receive a lot of false alarm calls from the Crisis Management Centre, therefore, available resources were not used rationally. Crisis Management Centre often had to contact regional security firms, because they could promptly assess the situation and inform an emergency service about the crew size required at the location of the event.
To create a solution which would ensure a smooth parallel co-operation of regional security firms, central state-run security service, Crisis Management Centre station and fire departments.
Services must share information about monitored objects, events and faults in a synchronised fashion.
– Multi-channel transmitters
Local stations, sending and receiving messages in both radio and GPRS connection, operate in all regions. It was adviced to set up GSM modules G10 or radio transmitters T10 with respect to the equipment used at the object and the distance from the central monitoring station.
– Merge regional security services under one central dispatch office
We have recommended to set up several radio retranslators which would transmit messages to the station using GPRS connection in the areas covered by the local security service stations. Program Monas MS which receives messages from the central retranslator RR-IP12 was suggested for local monitoring. Program Windows IPcom which works in the same computer as Monas MS was chosen for receiving messages using a GPRS connection.
It was suggested to use a multi-channel transmitter RL10 and monitoring program Monas MS in the central station.
Crisis Management Centre was equipped with a monitoring program Monas MS.
Information on regional objects is synchronised with the databases of the central office. All relevant messages about the events in the monitored objects are sent to both the local and the central stations.